PRISM — An Incident Management Technology Product

Your job is protecting the community. Not writing a report about it.

PRISM is the fire service's risk-to-performance system: an NFPA 1300 / 1750-compliant Community Risk Assessment, an adoptable Standard of Cover, and PRISM PERFORM — performance intelligence that measures what you actually deliver. Every score traceable to its source, every document ready for the governing-body meeting.

For: Fire Chiefs • Municipal Decision-Makers • Fire District Boards

Start the conversation · See a Sample CRA · Full text version · LLM context

How We Work

How it is usually done: a six-figure binder, eight months later, read once and then shelved. A firm arrives, runs interviews, leaves, and ships a PDF for $30,000–$150,000. By the time it lands, call volume has shifted, the apparatus has aged, and nobody in the room can tell you why the number on page 84 is the right one. The alternative on the market is a dashboard subscription — screens to look at, not the document a governing body has to adopt.

How we do it: the same analytical depth, productized — and we stay in the conversation. Your data, NFPA-aligned methodology, transparent inputs, defensible outputs. Every score drills back to the source row it came from, and every report renders from a verified data artifact, so the document your board adopted can be reproduced exactly.

  • Practitioner-led. Decades of operational experience across career, combination, and volunteer departments shape every methodology decision.
  • Traceable by design. No blended numbers. Alarm handling, turnout, travel, and setup are measured separately, because you can't fix a number you've blended.
  • Built for the hard question. Every deliverable is designed to survive the moment a governing body asks "how do you know?"

Engagement Models — Assess, Defend, Sustain

Three chained engagements on one data spine. The Standard of Cover provably derives from your CRA, and PERFORM provably measures against the standard your board adopted — so the next step never re-platforms.

  • Assess (weeks, not a year) — Community Risk Assessment. Best for departments that have never completed an NFPA 1300 risk assessment, or whose last one is past its five-year refresh under NFPA 1750 §10.3.2. Outcome: a probability × impact, standards-aligned risk profile of the community you protect.
  • Defend (weeks, not a year) — Standard of Cover & capital cases. Best for departments heading into a staffing, station, or apparatus decision that local government will question. Outcome: a defensible service level, with the methodology and inputs shown in the open.
  • Sustain (ongoing) — PRISM PERFORM. Best for departments that want performance measured continuously instead of re-argued every budget season. Outcome: proof that the standard your board adopted is being met, quarter after quarter.

The PRISM System — Three Reports, One Data Spine

PRISM CRA. An NFPA 1300 / 1750-compliant Community Risk Assessment — community profiles, parcel-level building stock, road-network drive-time coverage, ISO hydrant coverage, integrated EMS risk, and a probability × impact risk score for every planning zone. Print + portal. One-time engagement starting at $1,000.

PRISM SOC. An accreditation-grade Standard of Cover built on NFPA 1750 (2026), the unified deployment standard that consolidates and supersedes the legacy NFPA 1201 / 1710 / 1720 / 1730 standards. Critical-task ERF analysis, fire and EMS service lines, concurrent-call / unit-availability analysis, and an adoption resolution page. One-time engagement starting at $2,000. Includes PRISM CRA.

PRISM PERFORM. Quarterly dashboard + annual printed compliance report from your CAD data: 90th-percentile alarm handling, turnout, travel, and total response — fire and EMS separately, by planning zone. Annual subscription starting at $3,000/year. Includes PRISM CRA + PRISM SOC.

Methodology

Built to NFPA 1300 and NFPA 1750 (2026). Refreshed every five years. Probability × impact scoring per NFPA 1750 §10.3.6 with four categories — Low, Moderate, High, and Critical. Response capability modeled on the real road network. Fire and EMS treated as one integrated model. Honest data discipline: when a source can't be verified, PRISM labels the affected scores provisional.

What You Get

Every PRISM CRA is a full sixteen-section document plus an interactive web portal:

  1. Executive Summary & Findings
  2. Community & Demographic Profiles (all nine NFPA 1300 §4.3 profiles)
  3. Parcel-Level Building Stock from county assessor data
  4. Response Coverage Analysis on the real road network
  5. Hydrant & Water-Supply Coverage (ISO creditable-hydrant standard)
  6. EMS & Medical Response Risk with concurrent-call analysis
  7. Risk Matrix & Occupancy Hazard Classification (§10.3.5–.6)
  8. Community Risk Reduction Plan (all five E's per priority)

Data Sources

  • U.S. Census Bureau — American Community Survey (ACS)
  • CDC Social Vulnerability Index (SVI)
  • FEMA National Risk Index (NRI)
  • Department & Dispatch Records (CAD / RMS / NFIRS · county PSAP)
  • County & Local GIS (parcels, hydrants, facilities)
  • Road Network & Facilities (OpenStreetMap · HIFLD)

Every score traces back to its source row. Where a source can't be verified, PRISM labels the affected scores provisional and provides the data request to fix it.

Pricing

  • PRISM CRA — One-time engagement starting at $1,000. NFPA 1300 / 1750-compliant Community Risk Assessment, Community Risk Reduction plan, local data overlay, onboarding.
  • PRISM SOC — One-time engagement starting at $2,000. Includes PRISM CRA. Adoptable Standard of Cover built on NFPA 1750 (2026), critical-task ERF analysis, fire + EMS service lines, adoption resolution page.
  • PRISM PERFORM — Annual subscription starting at $3,000/year. Includes PRISM CRA + PRISM SOC. Quarterly dashboard + annual printed compliance report measuring 90th-percentile response performance from CAD data.

All prices are starting points. Final pricing is aligned to the size of your agency or community.

For Local Government

The number local government will accept. Township and borough managers, councils, supervisors, and finance directors don't need another binder — they need a defensible service level to put in front of elected officials, and a partner who will explain the data instead of hiding behind it. A community that knows its risk, adopts a standard, and measures its performance can defend every dollar of its fire and EMS budget — and every minute of its response.

Insights

  • Research brief: what NFPA 1750 actually says about response time — a plain reading of the standard most often cited, and most often misunderstood, at the budget meeting. Read the research paper.
  • The case for productized community risk assessment: why the legacy consulting model is mismatched to how fire and EMS data actually moves.
  • For elected officials: reading a risk score without a fire background — how a probability × impact classification is built, and what a Low, Moderate, High, or Critical zone means for a funding decision.

Built by Practitioners

PRISM is built and operated by Incident Management Technology (IMT), a privately-held, practitioner-led software company serving the U.S. fire service. PRISM is led by Justin Brundage, currently Assistant Chief at Berwyn Fire Company in Chester County, Pennsylvania.